Lakeland Brewhouse Privacy Policy

Our contact details

Name: Lakeland Brewhouse

Address: Unit 7-9, Lightburn Industrial Estate, Ulverston, LA12 7NE

Phone Number:01229 581387

E-mail: contact@lakelandbrewhouse.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Shipping and Billing Address
  • Delivery contact information
  • Billing details
  • Contact information including phone number and email address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To enable us to deliver our products to you.

We use the information that you have given us in order to deliver your purchase to you and contact you if there are any issues. We may also occasionally send you a promotional email if you have opted in.

We may share this information with utown.co.uk our sister website.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]

  • Your consent. You are able to remove your consent at any time. You can do this by contacting: contact@lakelandbrewhouse.co.uk
  • We have a vital interest.
  • We have a legitimate interest. 

How we store your personal information

Your information is securely stored.

We keep your order details including name and contact information on a secure server based in the UK for up to 3 years We will then dispose your information by removing your order and customer records.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@lakelandbrewhouse.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@lakelandbrewhouse.co.uk or call us on 01229 581387.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk